Effective date: October 4, 2026
Our business and these terms
ApexRideGear is operated by APEX RIDING GEAR LLC, 308 Beechwood Dr, Campbellsville, KY 42718, United States. These terms describe use of our website and purchases from our store. Please read them together with our Privacy Policy, Shipping Policy and Refund and Returns Policy.
Eligibility and accounts
Accounts, purchases and newsletter subscriptions are for adults aged 18 or older. Parents or legal guardians may purchase products for young riders using their own account and information. Provide accurate contact and delivery information, protect your login credentials, and notify us of unauthorized account use.
Products, prices and ordering
Prices are shown in U.S. dollars. Any applicable taxes and the final order total must be displayed before an order is placed. Product availability may change. Payment processing is not currently connected. An item in your cart is not a completed purchase or a stock reservation. When ordering becomes available, the payment options offered at checkout will apply. An order acknowledgment confirms receipt of your request; if an item is unavailable or a material listing error affects an order, we will contact you with the available options and refund any payment for an order we cannot fulfill.
Product images and screen colors can vary. We do not use this qualification to excuse supplying an incorrect or defective product. Contact us if essential product details are unclear before purchasing.
Shipping and delivery
We fulfill orders ourselves from within the United States. We ship to eligible street addresses in the contiguous 48 states only. Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses and PO Boxes are excluded. Standard shipping is free for eligible orders. Orders ship within 2 business days; estimated transit is 3–7 business days after dispatch. See the Shipping Policy for delays and tracking.
Cancellations, returns and exchanges
You may request cancellation or changes before dispatch. Unused products may be returned or exchanged by requesting assistance within 30 calendar days of delivery. There is no restocking fee. Customer-requested returns and exchanges require customer-paid return shipping; we cover the shipment of an approved replacement. For wrong, damaged or defective items, we cover return and replacement shipping. Approved refunds are processed within 3 business days after receipt and inspection. Your payment provider may take additional time to post the credit. See the Refund and Returns Policy for instructions.
Use of the website
Do not use this site to commit fraud, infringe rights, upload unlawful material, interfere with security or misuse other users’ information. Content and branding belong to us or their respective rights holders. You may use the website for personal shopping and information, but may not reproduce protected content commercially without permission.
Reviews and external services
Reviews must reflect genuine experience and must not contain confidential information, unlawful content or another person’s private details. External services and links have their own terms and privacy practices. We remain responsible for our obligations to you as seller.
Your legal rights and disputes
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including rights relating to defective goods or misleading statements. Please contact us first so we can try to resolve a concern. These terms do not require arbitration or waive class actions or court access. Applicable law determines your rights and the appropriate forum.
Changes and contact
We may update these terms with a revised effective date. Changes do not retrospectively remove rights attached to a completed order. Questions: Support@apexridegear.com or +1 8184021772. Customer service: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time.